At surjical.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, and its amendments.

1. Information We Collect

We may collect the following types of information when you visit or make a purchase on our website:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.
  • Payment Details: Payment method information, such as credit/debit card details, which are securely processed through trusted payment gateways.
  • Website Usage Data: IP address, browser type, and pages visited for analytics and website improvement.

2. How We Use Your Information

The information collected is used for:

  • Processing orders and facilitating payment transactions.
  • Delivering products and managing returns or refunds.
  • Sending updates, offers, or marketing communications (with your consent).
  • Enhancing your user experience and improving website functionality.
  • Complying with legal obligations.

3. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Logistics partners, payment gateways, and IT support services.
  • Legal Authorities: If required by law or to enforce our Terms & Conditions.

4. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser.

5. Security Measures

We implement robust security measures, including SSL encryption, to protect your personal and payment information. However, no system is 100% secure, and we encourage users to take precautions.

6. User Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections or updates to your information.
  • Withdraw consent for marketing communications at any time.

7. Third-party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

  • Email: info@surjical.com
  • Phone: +91-83588 62634